Overview
At Lunaavo, we are committed to providing a secure, smooth, and transparent checkout experience for our customers. This Payment Policy outlines our accepted payment methods, pricing currency, transaction security protocols, and order verification procedures.
Accepted Payment Methods
To ensure high security standards for all online transactions, Lunaavo accepts payments through PayPal, Stripe, Affirm, and Afterpay. Through these secure payment gateways, you can complete your purchase using:
Credit or Debit Cards: Major credit and debit cards processed securely via Stripe or PayPal.
PayPal: Your personal or business PayPal account balance.
Buy Now, Pay Later: Flexible installment and financing options through Affirm and Afterpay, allowing you to split your purchase over time (subject to provider approval).
Currency and Billing
All prices across our store, product listings, shipping fees, and final order totals are displayed and billed strictly in USD ($XX.XX USD) currency format. If you complete a transaction using an international bank account, your financial institution may apply standard foreign transaction fees or currency conversion rates according to their rules.
Sales Tax Policy
Lunaavo does not calculate or charge additional sales tax at checkout. The price displayed during checkout is the final product cost and applicable shipping fee.
Manual Review and Order Verification
To protect our customers and prevent unauthorized or fraudulent charges, all orders submitted on Lunaavo undergo a mandatory manual review by our verification team before payment confirmation and warehouse processing. We reserve the right to cancel any order if billing details cannot be verified or if fraudulent activity is suspected.
Payment Security and Data Protection
Your financial security is our top priority. Lunaavo does not collect, store, or process full credit card or debit card details on our servers. All sensitive financial data is encrypted and processed directly by our payment gateway partners (PayPal, Stripe, Affirm, and Afterpay) using end-to-end Secure Sockets Layer (SSL) security technology.
Contact Information
If you have any questions or require assistance regarding checkout or payment processing, please reach out to us:
Business Name: Lunaavo
Legal Business Name: San Rafael Luggage Center, Inc
Live Chat Support: 24/7
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM