Payment Policy

Overview

At Lunaavo, we are committed to providing a secure, smooth, and transparent checkout experience for our customers. This Payment Policy outlines our accepted payment methods, pricing currency, transaction security protocols, and order verification procedures.

Accepted Payment Method

To ensure high security standards for all online transactions, Lunaavo accepts payment exclusively through PayPal. Through the secure PayPal payment gateway, you can complete your purchase using:

  • Your personal or business PayPal account balance.
  • Linked major debit or credit cards processed securely via PayPal.

Currency and Billing

All prices across our store, product listings, shipping fees, and final order totals are displayed and billed strictly in USD ($XX.XX USD) currency format. If you complete a transaction using an international bank account, your financial institution may apply standard foreign transaction fees or currency conversion rates according to their rules.

Sales Tax Policy

Lunaavo does not calculate or charge additional sales tax at checkout. The price displayed during checkout is the final product cost and applicable shipping fee.

Manual Review and Order Verification

To protect our customers and prevent unauthorized or fraudulent charges, all orders submitted on Lunaavo undergo a mandatory manual review by our verification team before payment confirmation and warehouse processing. We reserve the right to cancel any order if billing details cannot be verified or if fraudulent activity is suspected.

Payment Security and Data Protection

Your financial security is our top priority. Lunaavo does not collect, store, or process full credit card or debit card details on our servers. All sensitive financial data is encrypted and processed directly by PayPal using end to end Secure Sockets Layer (SSL) security technology.

Contact Information

If you have any questions or require assistance regarding checkout or payment processing, please reach out to us:

Business Name: Lunaavo
Support Email: info@lunaavo.shop
Support Phone: +33650525068
Business Address: 221 Spinnaker Way, Pittsburg, CA 94565, United States
Time Zone: Pacific Standard Time (PST, UTC-8)
Business Hours: Monday through Friday, 9:00 AM to 5:00 PM PST
Google Maps Location: Map Location Link